Front pricing, plans and documented features
Each row shows what Front's own pricing pages and help articles say about one feature on each plan.
Last checked:
Covers the Starter, Professional and Enterprise plans on the current Front pricing page.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Works with Gmail | Included | Included | Included |
| Works with Microsoft 365 | Included | Included | Included |
| Automatic assignment | Included | Included | Included |
| Collision detection | Not listed | Not listed | Not listed |
| SLA policies | Not listed | Included | Included |
| Collaborators without a paid seat | Included | Included | Included |
| Response time reports | Included | Included | Included |
| SAML single sign-on | Not included | Included | Included |
| Listed prices (USD) | $25 per user/month billed annually · $35 per user/month billed monthly Up to 10 seats. One license minimum. | $65 per user/month billed annually · $85 per user/month billed monthly Up to 50 seats. One license minimum. | $105 per user/month, billed annually; annual billing only Seat minimum: contact Sales. |
- Included:
- the vendor's own page names this plan for the feature.
- Not included:
- the vendor's own page says this plan doesn't have it.
- Not listed:
- the vendor's pricing and help pages we checked don't mention it for this plan. That doesn't mean it's missing.
Price source · checked 14 Oct 2026
Front official pricing rows · Front
Front official plan guide · Front
Costs beyond the seat price
Account-wide notes
- An onboarding package is required for contracts over $25k; its price is not stated.
- Guests need no license and can read and comment.
- Your company can send up to 150 guest invitations every three days. Guest invitation links expire 30 days after they are created. Guest access is not available during a trial.
- Front's guest-access article describes both access to the entire conversation history and access to conversations shared in the last 7 days. It does not explain how these statements fit together.
Guest accounts
- Starter, Professional, Enterprise: Your company can send up to 150 guest invitations every three days. Guest invitation links expire 30 days after they are created. Guest access is not available during a trial.
- Starter, Professional, Enterprise: Front's guest-access article describes both access to the entire conversation history and access to conversations shared in the last 7 days. It does not explain how these statements fit together.
Other shared inboxes with the same documented features
These shared inboxes have a plan that documents all 7 of these features together: Works with Gmail, Works with Microsoft 365, Automatic assignment, SLA policies, Collaborators without a paid seat, Response time reports and SAML single sign-on.
- Missive: Business · price not recorded
Works with Gmail
Limits:
- Starter: Choose email as Starter's single channel type to connect Gmail or Microsoft 365 mailboxes.
- Starter: Up to 10 connected channels per paid license.
- Professional: Up to 30 connected channels per paid license.
- Enterprise: Up to 50 connected channels per paid license.
Source for Works with Gmail · checked 14 Oct 2026
Front official pricing rows · Front · checked
Front official pricing rows · Front · checked
Front official pricing table · Front · checked
Front official pricing · Front · checked
Works with Microsoft 365
Limits:
- Starter: Choose email as Starter's single channel type to connect Gmail or Microsoft 365 mailboxes.
- Starter: Up to 10 connected channels per paid license.
- Professional: Up to 30 connected channels per paid license.
- Enterprise: Up to 50 connected channels per paid license.
Source for Works with Microsoft 365 · checked 14 Oct 2026
Front official pricing rows · Front · checked
Front official pricing table · Front · checked
Front official pricing · Front · checked
Front official pricing rows · Front · checked
Automatic assignment
Limits:
- Starter: Up to 10 rules per workspace; individual and company rules do not count toward this limit.
- Professional: Up to 20 rules per workspace; individual and company rules do not count toward this limit.
Source for Automatic assignment · checked 14 Oct 2026
Front official pricing rows · Front · checked
Front official pricing rows · Front · checked
Collision detection
Not listed. Front describes live indicators when teammates reply, but does not confirm which plans include them.
Why? and source for Collision detection · checked 14 Oct 2026
Collision detection: Not listed. That does not mean Front lacks it.
Front official collision · Front · checked
SLA policies
Limits:
- Professional: Up to 20 rules per workspace; individual and company rules do not count toward this limit.
Source for SLA policies · checked 14 Oct 2026
Front official pricing rows · Front · checked
Front official pricing rows · Front · checked
Collaborators without a paid seat
Limits:
- Your company can send up to 150 guest invitations every three days.
- Guest invitation links expire 30 days after they are created.
- Guest access is not available during a trial.
- Front's guest-access article describes both access to the entire conversation history and access to conversations shared in the last 7 days. It does not explain how these statements fit together.
Source for Collaborators without a paid seat · checked 14 Oct 2026
Front official pricing rows · Front · checked
Front official guests · Front · checked
Front official guests · Front · checked
Front official guests · Front · checked
Front official guests · Front · checked
Front official guests · Front · checked
Response time reports
Limits:
- Starter: Starter has limited access to analytics features.
- Starter: Analytics data is kept for 6 months while the subscription is active.
- Professional: Analytics data is kept for 24 months while the subscription is active.
- Enterprise: Analytics data is kept without a time limit while the subscription is active.
Source for Response time reports · checked 14 Oct 2026
Front official pricing rows · Front · checked
Front official team performance · Front · checked
Front official team performance · Front · checked
Front official understanding analytics · Front · checked
Front official pricing rows · Front · checked
SAML single sign-on
Source for SAML single sign-on · checked 14 Oct 2026
Front official pricing rows · Front · checked
Front official sso · Front · checked
Front official sso · Front · checked
Common workflow capabilities we've checked
Everyday capabilities shown for context. They do not affect your shortlist.
- Add private internal notes to a conversation: Documented on: Starter, Professional, Enterprise
- Reuse saved replies in emails: Documented on: Starter, Professional, Enterprise
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