Missive pricing, plans and documented features
Each row shows what Missive's own pricing pages and help articles say about one feature on each plan.
Last checked:
Covers the Starter, Productive and Business plans named on the current pricing page.
| Feature | Starter | Productive | Business |
|---|---|---|---|
| Works with Gmail | Included | Included | Included |
| Works with Microsoft 365 | Included | Included | Included |
| Automatic assignment | Not listed | Included | Included |
| Collision detection | Not listed | Not listed | Not listed |
| SLA policies | Not listed | Included | Included |
| Collaborators without a paid seat | Included | Included | Included |
| Response time reports | Not included | Not included | Included |
| SAML single sign-on | Not included | Not included | Included |
| Listed prices | price not recorded Up to 5 users. Prices are shown with $ but the currency is not stated. | price not recorded Up to 50 users. Prices are shown with $ but the currency is not stated. | price not recorded No stated user maximum. Prices are shown with $ but the currency is not stated. |
- Included:
- the vendor's own page names this plan for the feature.
- Not included:
- the vendor's own page says this plan doesn't have it.
- Not listed:
- the vendor's pricing and help pages we checked don't mention it for this plan. That doesn't mean it's missing.
Price source · checked 14 Oct 2026
Missive official pricing rows · Missive
Missive official billing · Missive
Costs beyond the seat price
Account-wide notes
- Each user includes 10 personal accounts and contributes five shared accounts to the organization pool.
- Personal accounts have a maximum of 10 per user, and custom-type shared accounts have a maximum of 100 per organization.
- Email shared accounts have no stated hard maximum, and purchases beyond the included allowance cost extra.
- The Productive plan has a 30-day trial, and Missive has no free plan.
- The billing guide lists monthly prices for Starter, Productive and Business, but their currency is not stated, so monthly prices are not recorded.
Light seats
- Starter, Productive, Business: Five guests per user; a fixed organization guest count is not stated.
- Starter, Productive, Business: Guests can view messages and add internal comments without another seat.
Plan-specific notes
- Starter, Productive, Business: Extra shared accounts list $15 per month for each bundle of five beyond the included pool, charged to the organization; the currency is not stated.
Other shared inboxes with the same documented features
These shared inboxes have a plan that documents all 7 of these features together: Works with Gmail, Works with Microsoft 365, Automatic assignment, SLA policies, Collaborators without a paid seat, Response time reports and SAML single sign-on.
- Front: from Professional · $65 per user/month billed annually
Works with Gmail
Source for Works with Gmail · checked 14 Oct 2026
Missive official pricing rows · Missive · checked
Missive official pricing rows · Missive · checked
Missive official gmail · Missive · checked
Missive official gmail · Missive · checked
Missive official sharing · Missive · checked
Works with Microsoft 365
Limits:
- Connect through a Microsoft account that has access to the shared mailbox.
Source for Works with Microsoft 365 · checked 14 Oct 2026
Missive official pricing rows · Missive · checked
Missive official pricing rows · Missive · checked
Missive official office365 · Missive · checked
Missive official office365 · Missive · checked
Missive official office365 · Missive · checked
Automatic assignment
Limits:
- Up to 1000 rules.
Source for Automatic assignment · checked 14 Oct 2026
Missive official pricing rows · Missive · checked
Missive official assignment · Missive · checked
Missive official assignment · Missive · checked
Missive official rules · Missive · checked
Missive official pricing rows · Missive · checked
Missive official assignment · Missive · checked
Collision detection
Not listed. Missive does not explicitly confirm live viewing indicators on Starter. Missive does not explicitly confirm live viewing indicators on Productive. Missive does not explicitly confirm live viewing indicators on Business.
Why? and source for Collision detection · checked 14 Oct 2026
Collision detection: Not listed. That does not mean Missive lacks it.
Missive official collaboration · Missive · checked
Missive official drafts · Missive · checked
Missive official pricing rows · Missive · checked
SLA policies
Limits:
- Set up incoming-message rules with time thresholds and notification actions.
- Up to 1000 rules.
Source for SLA policies · checked 14 Oct 2026
Missive official rules · Missive · checked
Missive official pricing rows · Missive · checked
Missive official sla · Missive · checked
Missive official sla · Missive · checked
Missive official sla · Missive · checked
Missive official rules · Missive · checked
Missive official pricing rows · Missive · checked
Collaborators without a paid seat
Limits:
- Five guests per paid user.
- Each guest can participate in up to five conversations.
- Guests cannot reply externally or access other conversations.
Source for Collaborators without a paid seat · checked 14 Oct 2026
Missive official pricing rows · Missive · checked
Missive official guests · Missive · checked
Missive official guests · Missive · checked
Missive official features · Missive · checked
Missive official guests · Missive · checked
Response time reports
Limits:
- First reply and reply time count business hours.
Source for Response time reports · checked 14 Oct 2026
Missive official pricing rows · Missive · checked
Missive official billing · Missive · checked
Missive official reports · Missive · checked
Missive official analytics · Missive · checked
Missive official pricing rows · Missive · checked
Missive official pricing rows · Missive · checked
Missive official reports · Missive · checked
Missive official analytics · Missive · checked
SAML single sign-on
Limits:
- Business SAML single sign-on must be enabled by an admin or owner.
Source for SAML single sign-on · checked 14 Oct 2026
Missive official pricing rows · Missive · checked
Missive official saml · Missive · checked
Missive official saml · Missive · checked
Worth knowing
- Prices are shown with $ but the currency is not stated.
Common workflow capabilities we've checked
Everyday capabilities shown for context. They do not affect your shortlist.
- Add private internal notes to a conversation: Documented on: Starter, Productive, Business
- Reuse saved replies in emails: Documented on: Starter, Productive, Business
Check your team's must-haves across all products
Direct link. We earn no commission.