Which shared inbox plans include SLA policies?

Response time targets that apply automatically and flag breaches.

Last checked: · Products are listed alphabetically; plans follow each vendor's pricing-page order.

All features

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First listed plan that includes it: Professional
Listed price (USD): $65 per user/month billed annually · $85 per user/month billed monthly

SLA policies on each Front plan, in the vendor's pricing-page order.
PlanSLA policies
Starter Not listed
Professional Included
Enterprise Included
Included:
the vendor's own page names this plan for the feature.
Not listed:
the vendor's pricing and help pages we checked don't mention it for this plan. That doesn't mean it's missing.

Covers the Starter, Professional and Enterprise plans on the current Front pricing page.

Price source · checked 14 Oct 2026

Limits:

  • Professional: Up to 20 rules per workspace; individual and company rules do not count toward this limit.
Source for SLA policies · checked 14 Oct 2026

First listed plan that includes it: Growth
Listed price (USD): $25 per user/month billed annually · $33 per user/month billed monthly

SLA policies on each Gmelius plan, in the vendor's pricing-page order.
PlanSLA policies
Growth Included
Pro Included
Enterprise Included
Included:
the vendor's own page names this plan for the feature.

Covers the Growth, Pro and Enterprise plans on Gmelius's pricing page. The Meli plan has no shared inbox and is not covered here.

Price source · checked 14 Oct 2026

Limits:

  • Growth: Up to 10,000 rule executions per month.
  • Growth: The pricing table shows Business Hours on Pro and Enterprise, not on Growth.
  • Pro: Up to 100,000 rule executions per month.
  • Enterprise: Monthly rule executions are unlimited.
Source for SLA policies · checked 14 Oct 2026

First listed plan that includes it: Productive
Listed price: not recorded

SLA policies on each Missive plan, in the vendor's pricing-page order.
PlanSLA policies
Starter Not listed
Productive Included
Business Included
Included:
the vendor's own page names this plan for the feature.
Not listed:
the vendor's pricing and help pages we checked don't mention it for this plan. That doesn't mean it's missing.

Covers the Starter, Productive and Business plans named on the current pricing page.

Worth knowing

  • Productive: Prices are shown with $ but the currency is not stated.
Price source · checked 14 Oct 2026

Limits:

  • Set up incoming-message rules with time thresholds and notification actions.
  • Up to 1000 rules.
Source for SLA policies · checked 14 Oct 2026