How much more you pay for monthly billing

Evidence checked from 6 to 13 Oct 2026

Most helpdesk vendors list two prices for each plan: one when you pay for a year, and a higher one when you pay month to month. The table below shows the difference for every plan we track, calculated from the prices on each vendor's own pricing page.

Across the 25 plans with both prices listed, monthly billing costs between 11.1% and 52.2% more than annual billing.

Monthly billing compared with annual billing

Products are listed A to Z. Plans follow each vendor's pricing-page order.
Product	Plan	Annual billing (per month)	Monthly billing	Difference per month	Difference (%)	Extra per year
eDesk	Essential	$39 per agent	$49 per agent	$10	25.6%	$120
eDesk	Growth	$89 per agent	$115 per agent	$26	29.2%	$312
eDesk	Professional	$119 per agent	$149 per agent	$30	25.2%	$360
Freshdesk	Growth	$19 per agent	$23 per agent	$4	21.1%	$48
Freshdesk	Pro	$55 per agent	$66 per agent	$11	20.0%	$132
Freshdesk	Enterprise	$89 per agent	$107 per agent	$18	20.2%	$216
Front	Starter	$25 per user	$35 per user	$10	40.0%	$120
Front	Professional	$65 per user	$85 per user	$20	30.8%	$240
Gorgias	Basic	$50 per account	$60 per account	$10	20.0%	$120
Gorgias	Pro	$300 per account	$360 per account	$60	20.0%	$720
Gorgias	Advanced	$750 per account	$900 per account	$150	20.0%	$1,800
Help Scout	Standard	$25 per user	$30 per user	$5	20.0%	$60
Help Scout	Plus	$45 per user	$54 per user	$9	20.0%	$108
Help Scout	Pro	$75 per user	$90 per user	$15	20.0%	$180
HubSpot Service Hub	Professional	$90 per user	$100 per user	$10	11.1%	$120
LiveAgent	Small business	$15 per agent	$19 per agent	$4	26.7%	$48
LiveAgent	Medium business	$29 per agent	$35 per agent	$6	20.7%	$72
LiveAgent	Large business	$49 per agent	$59 per agent	$10	20.4%	$120
LiveAgent	Enterprise	$69 per agent	$85 per agent	$16	23.2%	$192
Zendesk Suite	Suite Team	$55 per agent	$69 per agent	$14	25.5%	$168
Zendesk Suite	Suite Professional	$115 per agent	$149 per agent	$34	29.6%	$408
Zoho Desk	Express	$7 per user	$9 per user	$2	28.6%	$24
Zoho Desk	Standard	$14 per user	$20 per user	$6	42.9%	$72
Zoho Desk	Professional	$23 per user	$35 per user	$12	52.2%	$144
Zoho Desk	Enterprise	$40 per user	$50 per user	$10	25.0%	$120

Not in the table: eDesk Enterprise (contact sales); Front Enterprise (price not recorded); Gorgias Starter (monthly billing only); Gorgias Enterprise (contact sales); Help Scout Free (free plan); HelpDesk Essential (price not recorded); HelpDesk Growth (price not recorded); HelpDesk Enterprise (contact sales); HubSpot Service Hub Free (free plan); HubSpot Service Hub Starter (price not recorded); HubSpot Service Hub Enterprise (price not recorded); Intercom Essential (price not recorded); Intercom Advanced (price not recorded); Intercom Expert (price not recorded); Zendesk Suite Enterprise (contact sales); Zoho Desk Free (free plan).

How to read this

Difference per month is the monthly-billing price minus the annual-billing price for the same plan. The percentage is that difference divided by the annual-billing price. Extra per year is the monthly difference times 12, for one seat or, on ticket-volume plans, one account. Taxes, discounts and promotions are not included. Check each vendor's terms for paying upfront, changing seats and cancelling before you choose annual billing.

See your team's total cost on every plan